~/firstlineai $ ./receptionist --channels voice,whatsapp,telegram

FirstLineAI

An AI receptionist for your business. It answers first, on every channel.

FirstLineAI answers your phone calls and your chat messages. It speaks with the customer, collects the necessary details and makes the appointment or the ticket. It transfers the conversation to a person when the customer asks for one.

One assistant, three channels

Phone

Natural voice conversation on your existing number, through SIP.

WhatsApp

Fast replies with buttons and lists in the customer's chat.

Telegram

The same conversation flow, on a Telegram bot.

How it works

You define the conversation flow of your business, for example a car service booking.
The customer calls or writes. FirstLineAI understands the request in Romanian or English.
It asks for the missing details: date, time, car, phone number.
It confirms the request and sends the result to your team.

Built for Europe

EU data

Customer data stays in the European Union.

Isolated tenants

Each business has its own separate data.

AI disclosure

The assistant always says that it is an AI system, as the EU AI Act requires.

Status

● FirstLineAI is in development. A pilot with a first business starts soon.

Pe scurt, în română

FirstLineAI este un recepționer virtual pentru firme. Răspunde la telefon, pe WhatsApp și pe Telegram, în română și în engleză. Preia programări și solicitări și transferă conversația către un coleg când clientul cere acest lucru. Datele rămân în Uniunea Europeană.